WILLOWS OF RICHMOND
2070 CHESTER BLVD
RICHMOND, IN 47374 · Wayne County / Parish
(765) 962-3543 (Facility phone from CMS) · View on Google Maps ↗
CMS data ingested 11/15/2026. Confirm current details with the provider and official CMS Care Compare (search CCN 155228).
Quality & experience ratings
CMS measures reflect different aspects of care and reporting periods. They are not a guarantee of current quality. Missing or suppressed ratings are not scored as zero.
- Overall Rating
- 2 out of 5 stars
- Health Inspection Rating
- 2 out of 5 stars
- QM Rating
- 3 out of 5 stars
- Long-Stay QM Rating
- 5 out of 5 stars
- Short-Stay QM Rating
- 1 out of 5 stars
- Staffing Rating
- 2 out of 5 stars
Provider facts & staffing
- CMS certification number (CCN)
- 155228
- Provider category
- Nursing home
- Ownership Type
- Government - County
- Provider Type
- Medicare and Medicaid
- Number of Certified Beds
- 87
- Average Number of Residents per Day
- 61.6
- Abuse Icon
- N
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.06684
- Reported RN Staffing Hours per Resident per Day
- 0.34573
- Total nursing staff turnover
- 35.1
- Rating Cycle 1 Standard Survey Health Date
- 2025-05-30
- Rating Cycle 1 Total Number of Health Deficiencies
- 6
- Number of Fines
- 0
- Total Amount of Fines in Dollars
- 0.00
- Number of Payment Denials
- 0
- Total Number of Penalties
- 0
- Latest survey date
- 2025-10-15
Only available source fields appear. Staffing hours are per resident per day; resident counts are averages, not current occupancy. Hospice measure scores use their source-specific units and are not all percentages or stars; check the CMS measure definition.
Inspection & deficiency summary
21 citation records in the published CMS file across available survey cycles. These are historical findings, not a complete account of current conditions.
Scope / severity counts: D: 17 · E: 1 · F: 3. See methodology for interpretation.
Recent citation examples
- 2025-10-15 · F0585
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- 2025-05-30 · F0921
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- 2025-05-30 · F0558
Reasonably accommodate the needs and preferences of each resident.
This directory is not medical advice or a recommendation. We are not affiliated with CMS, Medicare, or Medicaid. Data comes from CMS Care Compare / Provider Data Catalog and may lag official sources. Check the official CMS Care Compare site.