CHARLENE MANOR EXTENDED CARE FACILITY
130 COLRAIN ROAD
GREENFIELD, MA 01301 · Franklin County / Parish
(413) 774-3724 (Facility phone from CMS) · View on Google Maps ↗
CMS data ingested 11/15/2026. Confirm current details with the provider and official CMS Care Compare (search CCN 225304).
Quality & experience ratings
CMS measures reflect different aspects of care and reporting periods. They are not a guarantee of current quality. Missing or suppressed ratings are not scored as zero.
- Overall Rating
- 2 out of 5 stars
- Health Inspection Rating
- 2 out of 5 stars
- QM Rating
- 3 out of 5 stars
- Long-Stay QM Rating
- 4 out of 5 stars
- Short-Stay QM Rating
- 1 out of 5 stars
- Staffing Rating
- 3 out of 5 stars
Provider facts & staffing
- CMS certification number (CCN)
- 225304
- Provider category
- Nursing home
- Ownership Type
- Non profit - Corporation
- Provider Type
- Medicare and Medicaid
- Number of Certified Beds
- 123
- Average Number of Residents per Day
- 116.8
- Abuse Icon
- N
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.62047
- Reported RN Staffing Hours per Resident per Day
- 0.53865
- Total nursing staff turnover
- 48.1
- Rating Cycle 1 Standard Survey Health Date
- 2026-02-26
- Rating Cycle 1 Total Number of Health Deficiencies
- 1
- Number of Fines
- 3
- Total Amount of Fines in Dollars
- 107757.00
- Number of Payment Denials
- 0
- Total Number of Penalties
- 3
- Latest survey date
- 2026-02-26
Only available source fields appear. Staffing hours are per resident per day; resident counts are averages, not current occupancy. Hospice measure scores use their source-specific units and are not all percentages or stars; check the CMS measure definition.
Inspection & deficiency summary
47 citation records in the published CMS file across available survey cycles. These are historical findings, not a complete account of current conditions.
Scope / severity counts: B: 3 · C: 1 · D: 33 · E: 4 · F: 4 · G: 2. See methodology for interpretation.
Recent citation examples
- 2026-02-26 · F0688
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- 2025-05-06 · F0656
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- 2025-03-12 · F0842
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
This directory is not medical advice or a recommendation. We are not affiliated with CMS, Medicare, or Medicaid. Data comes from CMS Care Compare / Provider Data Catalog and may lag official sources. Check the official CMS Care Compare site.