Crown Haven Health and Rehabilitation
620 Tom Hunter Road
Charlotte, NC 28213 · Mecklenburg County / Parish
(704) 598-5136 (Facility phone from CMS) · View on Google Maps ↗
CMS data ingested 11/15/2026. Confirm current details with the provider and official CMS Care Compare (search CCN 345388).
Quality & experience ratings
CMS measures reflect different aspects of care and reporting periods. They are not a guarantee of current quality. Missing or suppressed ratings are not scored as zero.
- Overall Rating
- 2 out of 5 stars
- Health Inspection Rating
- 1 out of 5 stars
- QM Rating
- 5 out of 5 stars
- Long-Stay QM Rating
- 5 out of 5 stars
- Staffing Rating
- 3 out of 5 stars
Provider facts & staffing
- CMS certification number (CCN)
- 345388
- Provider category
- Nursing home
- Ownership Type
- For profit - Limited Liability company
- Provider Type
- Medicare and Medicaid
- Number of Certified Beds
- 120
- Average Number of Residents per Day
- 101.7
- Abuse Icon
- N
- Reported Total Nurse Staffing Hours per Resident per Day
- 2.93210
- Reported RN Staffing Hours per Resident per Day
- 0.39865
- Total nursing staff turnover
- 52.1
- Rating Cycle 1 Standard Survey Health Date
- 2025-07-03
- Rating Cycle 1 Total Number of Health Deficiencies
- 6
- Number of Fines
- 4
- Total Amount of Fines in Dollars
- 71235.00
- Number of Payment Denials
- 1
- Total Number of Penalties
- 5
- Latest survey date
- 2025-07-03
Only available source fields appear. Staffing hours are per resident per day; resident counts are averages, not current occupancy. Hospice measure scores use their source-specific units and are not all percentages or stars; check the CMS measure definition.
Inspection & deficiency summary
43 citation records in the published CMS file across available survey cycles. These are historical findings, not a complete account of current conditions.
Scope / severity counts: B: 1 · D: 29 · E: 7 · F: 2 · J: 4. See methodology for interpretation.
Recent citation examples
- 2025-07-03 · F0627
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- 2025-07-03 · F0552
Ensure that residents are fully informed and understand their health status, care and treatments.
- 2025-07-03 · F0561
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
This directory is not medical advice or a recommendation. We are not affiliated with CMS, Medicare, or Medicaid. Data comes from CMS Care Compare / Provider Data Catalog and may lag official sources. Check the official CMS Care Compare site.